{"id":10741,"date":"2024-01-15T11:29:57","date_gmt":"2024-01-15T10:29:57","guid":{"rendered":"https:\/\/case-ciphix.mpbr.dev\/case\/efficiency-improvement-2\/"},"modified":"2025-02-18T10:41:40","modified_gmt":"2025-02-18T09:41:40","slug":"efficiency-improvement-2","status":"publish","type":"case","link":"https:\/\/case-ciphix.mpbr.dev\/en\/case\/efficiency-improvement-2\/","title":{"rendered":"Efficiency Improvement"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;5782&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;200&#8243; bottom_padding=&#8221;50&#8243; 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phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_custom_heading source=&#8221;post_title&#8221; font_container=&#8221;tag:h1|font_size:60px|text_align:left|color:%23ffffff|line_height:100%25&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text el_class=&#8221;page__intro&#8221;]International insurer makes major efficiency gains by using Avola Decision to handle claims[\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; top_margin_tablet=&#8221;40&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; 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phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;7\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;More efficient handling of claims as an objective&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Customer focus is a top priority in every industry. Insurance companies are also increasingly realizing that consumers and business customers want quick action, flexibility and transparency. One of our customers in the insurance industry, which handles more than 100,000 claims annually, implemented Avola Decision. This improved efficiency, productivity and customer experience at this international company.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text el_class=&#8221;case__usps&#8221;]\n<ul>\n<li><strong>Handle claims more efficiently<\/strong><br \/>\nTo save time on administration.<\/li>\n<li><strong>Work more customer-oriented<\/strong><br \/>\nBy freeing up more time for customers.<\/li>\n<li><strong>Find documents faster<\/strong><br \/>\nBy starting to process claims completely digitally.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;5780&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; 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background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; bottom_margin=&#8221;200&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/2&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_custom_heading text=&#8221;Improve a complex, manual process&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<span data-contrast=\"none\">The biggest challenge was that claims handling was a complex, inefficient and largely manual process. Normally, claims handlers receive claims on behalf of their clients. To decide whether the customer should receive a refund and, if so, how much refund they were entitled to, each claim had to be personally evaluated by a claims handler. Because each customer had different conditions and specifications that needed to be taken into account, this is a complicated process. <\/span><\/p>\n<p><b><span data-contrast=\"none\">Time-consuming task<\/span><\/b><span data-ccp-props=\"{}\"><br \/>\n<\/span><span data-contrast=\"none\">To make things even more complex, the claims handling company works with Service Level Agreements (SLAs) for each customer. These agreements define and quantify how claims from these customers are handled. For example, step 3 in the claims handling process is not relevant to customer A and thus should be skipped. Customer B&#8217;s SLA states that the maximum turnaround time for a claim is 3 weeks, rather than the usual 4 weeks. It is abundantly clear that without adequate management of the rules contained in the SLAs, handling a claim is a very time-consuming task. <\/span><\/p>\n<p><span data-contrast=\"none\">A second challenge was that too much time was spent tracking down the correct documents. Each claim was processed on paper, so tracking down the documents for a specific claim was not easy and led to delays in processing the claim. This led to productivity problems because claims handlers spent too much time either processing a claim or finding a claim in the archive. <\/span> [\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;200&#8243; top_padding_tablet=&#8221;100&#8243; bottom_margin=&#8221;-100&#8243; text_color=&#8221;custom&#8221; custom_text_color=&#8221;#000000&#8243; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; zindex=&#8221;20&#8243; overflow=&#8221;visible&#8221; class=&#8221;background__white&#8211;bottom backgroundElement&#8211;left&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; left_padding_tablet=&#8221;0&#8243; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Translating SLAs into business rules&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23384185&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]<span data-contrast=\"none\">To simplify and speed up the claims handling process, they chose to implement Avola Decision. This platform helps them identify the logic and rules used to make decisions. SLAs are an essential part of our client&#8217;s claims handling process and, at the same time, are the biggest obstacle to speed and efficiency. <\/span><\/p>\n<p><span data-contrast=\"none\">Therefore, we recommended translating the rules from the Service Level Agreements into rules in decision models. This allows Avola Decision to allow the handling company to use the SLAs to drive the process efficiently. If the SLAs change along the way, the business rules in Avola Decision can be easily modified without the help of the IT department. In this way, flexibility is also ensured. <\/span><\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; left_padding_tablet=&#8221;0&#8243; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;0&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_blank&#8221; overflow=&#8221;visible&#8221; el_class=&#8221;card__downloadItem case__downloadItem&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; column_link=&#8221;\/wp-content\/uploads\/Avola_WP_nr6_How-Avola-helps-to-optimize-you-Business-Decisions-1.pdf&#8221; gradient_type=&#8221;default&#8221;][vc_column_text el_class=&#8221;downloadItem__text&#8221;]Whitepaper<\/p>\n<p><strong>How Avola Decision helps you optimize business rules<\/strong><\/p>\n<p>Download[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; translate_y=&#8221;100&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; class=&#8221;block__videoBanner&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#384185&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][vc_column_text el_class=&#8221;block__title&#8221;]\n<h2 style=\"text-align: center;\">What is Avola Decision?<\/h2>\n[\/vc_column_text][nectar_video_lightbox link_style=&#8221;play_button_2&#8243; nectar_play_button_color=&#8221;Extra-Color-1&#8243; image_url=&#8221;3133&#8243; hover_effect=&#8221;zoom_button&#8221; box_shadow=&#8221;none&#8221; border_radius=&#8221;20px&#8221; play_button_size=&#8221;default&#8221; video_url=&#8221;https:\/\/youtu.be\/D_toNfJuFbY?si=42eQQE2BFnd9WaK8&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; 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tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<!- View not found ->\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; 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gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_custom_heading text=&#8221;Solution: 30% more efficiency, improved transparency and customer experience&#8221; font_container=&#8221;tag:h2|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_row_inner column_margin=&#8221;40px&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;20&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;7\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]By separating the business logic from the process and using SLAs to automate the claims handling process, claims handlers benefit from several advantages. Claims handlers no longer have to go through each step of the process manually. This has resulted in increased productivity and a decrease in turnaround time. With Avola Decision, the insurance company was able to achieve a 30% efficiency improvement.<\/p>\n<p>When claims require human intervention or need to be handled before a specific deadline as stated in the SLA, Avola Decision automatically routes the claim to the claims handler with the appropriate skills and prioritizes the claims that need to be handled first. Thus, Avola also ensures that claim handlers&#8217; time and competencies are used as efficiently as possible. By integrating OCR technology, the platform can even interpret situation sketches on claim forms to help decide who is responsible for the claim.<\/p>\n<p>Avola Decision allows the claims handler to put the customer first. By saving time in the claims handling process, there is more time to handle complicated cases and add a human touch. For example, if a customer has been in a car accident, there is more time to ask how the customer is doing and how they are recovering. This seems like a trivial detail, but it can be vital to the customer experience.<\/p>\n<p>In addition, the platform has improved the transparency of the decision-making process. Avola Decision provides easy insight into the business rules used to reach a particular conclusion. Instead of a black box, the decision-making process is fully transparent. The platform also reveals the consequences of specific business rules. Users can easily test the impact of any changes. This allows the insurer to run different scenarios before actual changes are made to the system.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text el_class=&#8221;case__usps&#8221;]\n<ul>\n<li><strong><span class=\"TextRun SCXW57136766 BCX0\" lang=\"NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57136766 BCX0\">Efficiency improvement of 30%<\/span><\/span><\/strong><br \/>\nThrough partial automation of the <span class=\"TextRun SCXW57136766 BCX0\" lang=\"NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57136766 BCX0\">claims handling process.<\/span><\/span><\/li>\n<li><strong>Customer first<\/strong><br \/>\nMore time for personal contact with customers.<\/li>\n<li><strong>From black box to transparency<\/strong><br \/>\nFor uniform handling of all claims.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; 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column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;7\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]By separating the business logic from the process and using SLAs to automate the claims handling process, claims handlers benefit from several advantages. Claims handlers no longer have to go through each step of the process manually. This has resulted in increased productivity and a decrease in turnaround time. With Avola Decision, the insurance company was able to achieve a 30% efficiency improvement.<\/p>\n<p>When claims require human intervention or need to be handled before a specific deadline as stated in the SLA, Avola Decision automatically routes the claim to the claims handler with the appropriate skills and prioritizes the claims that need to be handled first. Thus, Avola also ensures that claim handlers&#8217; time and competencies are used as efficiently as possible. By integrating OCR technology, the platform can even interpret situation sketches on claim forms to help decide who is responsible for the claim.<\/p>\n<p>Avola Decision allows the claims handler to put the customer first. By saving time in the claims handling process, there is more time to handle complicated cases and add a human touch. For example, if a customer has been in a car accident, there is more time to ask how the customer is doing and how they are recovering. This seems like a trivial detail, but it can be vital to the customer experience.<\/p>\n<p>In addition, the platform has improved the transparency of the decision-making process. Avola Decision provides easy insight into the business rules used to reach a particular conclusion. Instead of a black box, the decision-making process is fully transparent. The platform also reveals the consequences of specific business rules. Users can easily test the impact of any changes. This allows the insurer to run different scenarios before actual changes are made to the system.[\/vc_column_text][divider line_type=&#8221;No Line&#8221; custom_height=&#8221;20&#8243;][vc_custom_heading text=&#8221;Related:&#8221; font_container=&#8221;tag:h3|font_size:16px|text_align:left|color:%23ffffff|line_height:1&#8243; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]\n\n\n\n\t\n\t\n\t\t<strong>No items found<\/strong>\n\t\n\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/12&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text el_class=&#8221;case__usps&#8221;]\n<ul>\n<li><strong><span class=\"TextRun SCXW57136766 BCX0\" lang=\"NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57136766 BCX0\">Efficiency improvement of 30%<\/span><\/span><\/strong><br \/>\nThrough partial automation of the <span class=\"TextRun SCXW57136766 BCX0\" lang=\"NL\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW57136766 BCX0\">claims handling process.<\/span><\/span><\/li>\n<li><strong>Customer first<\/strong><br \/>\nMore time for personal contact with customers.<\/li>\n<li><strong>From black box to transparency<\/strong><br \/>\nFor uniform handling of all claims.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; 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bottom_padding_tablet=&#8221;30&#8243; left_padding_tablet=&#8221;30&#8243; constrain_group_103=&#8221;yes&#8221; right_padding_tablet=&#8221;30&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;left&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;8439&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; font_color=&#8221;#ffffff&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;20px&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; el_class=&#8221;flowchart__wrapper&#8221; color_overlay=&#8221;#2d3668&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.5&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][vc_column_text]\n<h2 style=\"text-align: left;\">We will help you further!<\/h2>\n<p style=\"text-align: left; max-width: 500px;\">Looking for a partner who understands your attitude and translates it into digital solutions with results?<\/p>\n[\/vc_column_text][nectar_btn size=&#8221;small&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; el_class=&#8221;button&#8211;primary button&#8211;regular&#8221; text=&#8221;Get in touch&#8221; url=&#8221;\/en\/contact&#8221;][vc_raw_html]PGRpdiBjbGFzcz0iY3RhQmFubmVyX19pY29uQm94Ij4KIDxwIGNsYXNzPSJpY29uX19jYWxsIj5EaXNjb3ZlcjwvcD4KIDxwIGNsYXNzPSJpY29uX19kaXZlIj5EZWZpbmU8L3A+CiA8cCBjbGFzcz0iaWNvbl9fcHJvcG9zYWwiPkRlc2lnbjwvcD4KIDxwIGNsYXNzPSJpY29uX19yb2NrZXQiPkRvPC9wPgo8L2Rpdj4=[\/vc_raw_html][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;flowchart__wrapper&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<strong>Our expertise at work<\/strong><\/p>\n<h2>Work we are proud of<\/h2>\n[\/vc_column_text][vc_column_text]\n\n\n<div id=\"wpv-view-layout-829-TCPID10741\" class=\"js-wpv-view-layout js-wpv-layout-responsive js-wpv-view-layout-829-TCPID10741\" data-viewnumber=\"829-TCPID10741\" 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data-permalink=\"\/en\/wp-json\/wp\/v2\/case\/10741?wpv_view_count=829-TCPID10741\">\n\n\n<div class=\"casequoteSlider__container\">\n \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/digital-and-transparent-income-schemes\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Gemeente Rotterdam\n   \n   <h3 class=\"slide__title\">\n    Digital and transparent income schemes\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    How Rotterdam, Ciphix and Avola made the assistance process more transparent, efficient and user-friendly.\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-nelis-3243763-500x1000.jpg\" alt=\"Digital and transparent income schemes\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/medical-acceptance-3\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Gemeente Rotterdam\n   \n   <h3 class=\"slide__title\">\n    Advisory module\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    How Rotterdam, Ciphix and Avola made the assistance process more transparent, efficient and user-friendly.\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Maritieme-maakindustrie-Rotterdam-500x859.jpg\" alt=\"Advisory module\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/work-schedule-disruptions\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Vitalis\n   \n   <h3 class=\"slide__title\">\n    Work schedule disruptions\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Efficiency in Healthcare: How Vitalis uses RPA & AI to overcome workforce challenges\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-matthiaszomer-339620-500x1000.jpg\" alt=\"Work schedule disruptions\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/ai-driven-job-management\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">HeadFirst Group\n   \n   <h3 class=\"slide__title\">\n    AI-driven job management\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Developing a digital assistant that automates the entire job posting process.\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/HFG-afbeelding-16-uai-2160x1215-1-500x1000.jpg\" alt=\"AI-driven job management\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/automated-invoices-with-rpa\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Marel\n   \n   <h3 class=\"slide__title\">\n    Automated invoices with RPA\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Automate repetitive tasks in rule-based invoice processing workflow\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/robobatcher_fillet_gripper_packing-500x1000.jpg\" alt=\"Automated invoices with RPA\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/optimization-of-care\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Mental Care Group\n   \n   <h3 class=\"slide__title\">\n    Optimisation of care\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Ciphix supports Mental Care Group in making care more accessible, efficient and forward-looking\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/3-500x1000.jpg\" alt=\"Optimisation of care\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/rpa-for-better-efficiency\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Vattenfall\n   \n   <h3 class=\"slide__title\">\n    RPA for better efficiency\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Vattenfall uses RPA for operational efficiency and supports mission of fossil-free lifestyle\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Vattenfall-500x778.jpeg\" alt=\"RPA for better efficiency\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/improved-pricing-process\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Carglass Belgi\u00eb\n   \n   <h3 class=\"slide__title\">\n    Improved pricing process\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Disconnect pricing system in Avola Rule Engine increases accuracy and flexibility\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Carglass-500x1000.jpg\" alt=\"Improved pricing process\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/getting-the-customer-on-board\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Royal IHC\n   \n   <h3 class=\"slide__title\">\n    Getting the customer on board\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Ciphix driving strategic digitisation program at Royal IHC for greater efficiency and innovation\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Seacon-1.jpeg\" alt=\"Getting the customer on board\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/efficient-factory-inspection\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Sitech Services\n   \n   <h3 class=\"slide__title\">\n    Efficient factory inspection\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Application speeds up work processes and provides real-time visibility into inspection status and progress\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/sitech_corporate_2018_03-1024x682-1-500x682.jpg\" alt=\"Efficient factory inspection\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/streamlining-processes\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">Mourik\n   \n   <h3 class=\"slide__title\">\n    Streamlining processes\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    Digitisation path helps increase data insight and reduce administrative burden\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Mourik-500x1000.jpg\" alt=\"Streamlining processes\">\n <\/div>\n<\/a>\n  \n  \n \n  \n  <a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/case\/optimal-customer-experience\/\" class=\"slide__case slide__large\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__content\">\n   \n    <p class=\"slide__subtitle\">MediReva\n   \n   <h3 class=\"slide__title\">\n    Optimal customer experience\n   <\/h3>\n   <p class=\"slide__text\" style=\"margin-bottom: 10px;\">\n    New back-office system supports MediReva in optimising customer experience\n   <\/p>\n   <span class=\"nectar-button button--primary button--regular\">\n   View case\n  <\/span>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/MediReva-500x683.jpg\" alt=\"Optimal customer experience\">\n <\/div>\n<\/a>\n  \n  \n \n \n<\/div>\n\n\n<\/div>[\/vc_column_text][vc_column_text el_class=&#8221;row__calltoaction row__calltoaction&#8211;green&#8221;]<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/cases\/\">All cases<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;flowchart__wrapper backgroundElement&#8211;left&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<h2>Continue reading<\/h2>\n[\/vc_column_text][vc_column_text]\n  \n\n\n\n\n\n<div id=\"wpv-view-layout-6000\" class=\"js-wpv-view-layout js-wpv-layout-responsive js-wpv-view-layout-6000\" data-viewnumber=\"6000\" 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data-permalink=\"\/en\/wp-json\/wp\/v2\/case\/10741?wpv_view_count=6000\">\n\n\n<div class=\"blogSlider__container\">\n \n \n  \n  <div class=\"slide__gridWrapper\">\n  \n\n\t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/event\/masterminds-get-hands-on-with-workato\/\" class=\"slide__small slide__event\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--event\">\n  <\/div>\n  <div class=\"slide__label\">\n   event\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Masterminds: hands-on Workato workshop\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC08299-1-1024x682.jpg\" alt=\"Masterminds: hands-on Workato workshop\">\n <\/div>\n<\/a>\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/from-plans-to-practice-how-organizations-do-get-ai-moving\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    From plans to practice: how organisations do get AI moving\n   <\/h3>\n   <p class=\"slide__text\">\n   Following the much-discussed conclusion that 72% of organisations do not move beyond AI plans and pilots, the Blender event on June 24 focussed on one question: how do you get&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20250624_114041932_iOS-768x1024.jpg\" alt=\"From plans to practice: how organisations do get AI moving\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/ai-is-alive-but-stuck-in-the-starting-blocks-72-of-companies-get-no-further-than-plans-and-pilots\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    AI is alive but stuck in the starting blocks: 72% of companies get no further than plans and pilots\n   <\/h3>\n   <p class=\"slide__text\">\n   New figures show gap between AI ambition and execution: lack of direction and knowledge biggest obstacles. Although AI is now on the radar of almost every organization, only a handful&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/3D7A7830-1024x683.jpg\" alt=\"AI is alive but stuck in the starting blocks: 72% of companies get no further than plans and pilots\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  <a href=\"https:\/\/www.linkedin.com\/company\/ciphix\/\" target=\"_blank\" class=\"slide__small slide__linkedin\" rel=\"noopener\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--blue slide__icon--linkedIn\">\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Follow us on LinkedIn!\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"\/wp-content\/uploads\/plaat_medewerkers_default-scaled.webp\" alt=\"\" role=\"img\">\n <\/div>\n<\/a>\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/agentic-ai-in-practice\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Agentic AI in practice: how Ciphix builds reliable, scalable automation\n   <\/h3>\n   <p class=\"slide__text\">\n   Agentic AI in practice: how Ciphix builds reliable, scalable automation AI is no longer just about chatbots answering questions. The latest generation, known as Agentic AI, actually takes action and&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC08300-1024x682.jpg\" alt=\"Agentic AI in practice: how Ciphix builds reliable, scalable automation\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n\n\t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/event\/blender-event\/\" class=\"slide__small slide__event\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--event\">\n  <\/div>\n  <div class=\"slide__label\">\n   event\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Blender event: The next step in AI\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/2Y7A7135-1-1024x682.jpg\" alt=\"Blender event: The next step in AI\">\n <\/div>\n<\/a>\n\n\n\n\n  \n  <\/div>\n  \n  \n  <div class=\"slide__gridWrapper\">\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/from-buzzword-to-business-value-agentic-ai-in-practice\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    From buzzword to business value: Agentic AI in practice\n   <\/h3>\n   <p class=\"slide__text\">\n   AI is everywhere. The term Agentic AI is appearing more and more in strategy sessions, conferences, and coffee chats with colleagues. Everyone is talking about it. But what if you&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC05468-1-1024x682.jpg\" alt=\"From buzzword to business value: Agentic AI in practice\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/ciphix-and-involon-join-forces-for-accessible-waiver-tool\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Ciphix and Involon join forces for accessible waiver tool\n   <\/h3>\n   <p class=\"slide__text\">\n   What do you get when years of expertise in local taxation and basic registration meet technological innovation?A tool that truly makes a difference \u2014 for citizens, municipalities, and social workers&#8230;.\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/ChatGPT-Image-Apr-23-2025-12_52_42-PM-1024x683.png\" alt=\"Ciphix and Involon join forces for accessible waiver tool\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n\n\t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/event\/from-rpa-to-agentic-ai\/\" class=\"slide__small slide__event\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--event\">\n  <\/div>\n  <div class=\"slide__label\">\n   event\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    From RPA to Agentic AI: What&#8217;s the impact on your organisation?\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/3D7A7830-1024x683.jpg\" alt=\"From RPA to Agentic AI: What&#8217;s the impact on your organisation?\">\n <\/div>\n<\/a>\n\n\n\n\n  \n  \n  <a href=\"https:\/\/www.linkedin.com\/company\/ciphix\/\" target=\"_blank\" class=\"slide__small slide__linkedin\" rel=\"noopener\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--blue slide__icon--linkedIn\">\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Follow us on LinkedIn!\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"\/wp-content\/uploads\/plaat_medewerkers_default-scaled.webp\" alt=\"\" role=\"img\">\n <\/div>\n<\/a>\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/ai-beyond-the-hype-from-strategy-to-implementation\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    AI, beyond the hype: from strategy to implementation\n   <\/h3>\n   <p class=\"slide__text\">\n   Artificial Intelligence (AI) is high on the agenda at many companies. CEOs want to invest, managers are looking for the right applications, and employees are still experiencing inefficiencies in their&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20231026_LEF_Bizzomate_MartijnvanLeeuwen-8-2-1024x682.jpg\" alt=\"AI, beyond the hype: from strategy to implementation\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/efficient-and-reliable-woz-control-with-the-value-check\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Efficient and reliable WOZ control with the Valuecheck\n   <\/h3>\n   <p class=\"slide__text\">\n   Ciphix &amp; Involon present a practical and objective tool designed to help local tax organisations verify WOZ values. This solution offers numerous advantages, simplifying and accelerating the valuation and objection-handling&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-mikhail-nilov-6962994-1024x682.jpg\" alt=\"Efficient and reliable WOZ control with the Valuecheck\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  <\/div>\n  \n  \n  <div class=\"slide__gridWrapper\">\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/the-future-of-ai-and-automation-insights-from-the-ciphix-kick-off-event-2025\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    The future of AI and automation: insights from the Ciphix Kick-off event 2025\n   <\/h3>\n   <p class=\"slide__text\">\n   At the Iconic Heineken Building in Rotterdam: Ciphix&#8217;s Kick-off Event 2025 At the iconic Heineken Building in Rotterdam, innovators, leaders, and tech enthusiasts gathered for Ciphix&#8217;s Kick-off Event 2025. The&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20250116_131146410_iOS-1024x768.jpg\" alt=\"The future of AI and automation: insights from the Ciphix Kick-off event 2025\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/free-ciphix-mendix-devtool-offers-mendix-developers-improved-insights-into-application-status-security-and-performance\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Free Ciphix Mendix DevTool offers Mendix developers improved insights into application status, security and performance\n   <\/h3>\n   <p class=\"slide__text\">\n   Earlier, we launched the free Ciphix Mendix Dev Tool (formerly known as Bizzomate Mendix Dev Tool), an application that quickly detects vulnerabilities in Mendix applications. Developers can use this tool&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20231026_LEF_Bizzomate_MartijnvanLeeuwen-8-2-1024x682.jpg\" alt=\"Free Ciphix Mendix DevTool offers Mendix developers improved insights into application status, security and performance\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/how-ai-and-rpa-collaborate-to-transform-businesses\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    How AI and RPA Collaborate to Transform Businesses\n   <\/h3>\n   <p class=\"slide__text\">\n   In the world of digital transformation, Robotic Process Automation (RPA) and Artificial Intelligence (AI) are two of the most powerful technologies companies can deploy. But how do these technologies work&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC00915-1024x682.jpg\" alt=\"How AI and RPA Collaborate to Transform Businesses\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  <a href=\"https:\/\/www.linkedin.com\/company\/ciphix\/\" target=\"_blank\" class=\"slide__small slide__linkedin\" rel=\"noopener\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--blue slide__icon--linkedIn\">\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Follow us on LinkedIn!\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"\/wp-content\/uploads\/plaat_medewerkers_default-scaled.webp\" alt=\"\" role=\"img\">\n <\/div>\n<\/a>\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/bizzomate-is-now-ciphix-together-to-new-heights\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Bizzomate is now Ciphix &#8211; Together to new heights\n   <\/h3>\n   <p class=\"slide__text\">\n   As of today (January 1, 2025), Bizzomate will officially continue under the name Ciphix. This strategic move combines forces and merges Bizzomate&#8217;s low-code expertise with Ciphix&#8217;s solutions in AI, automation,&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20240627_170530000_iOS-1-1024x682.jpg\" alt=\"Bizzomate is now Ciphix &#8211; Together to new heights\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/why-intelligent-automation-is-a-smart-long-term-investment\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Why Intelligent Automation is a smart long-term investment\n   <\/h3>\n   <p class=\"slide__text\">\n   In today&#8217;s business landscape, where everything is changing rapidly, intelligent automation is a technology that is gaining traction. It combines powerful technologies such as robotic process automation (RPA), artificial intelligence&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC00995-1024x682.jpg\" alt=\"Why Intelligent Automation is a smart long-term investment\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  <\/div>\n  \n  \n  <div class=\"slide__gridWrapper\">\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/discharge-check-for-citizens-municipalities-and-social-workers-a-new-solution-developed-in-co-creation-with-involon\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    The Waiver Check for citizens, municipalities and social workers: a new solution developed in co-creation with Involon\n   <\/h3>\n   <p class=\"slide__text\">\n   A smart solution for citizens, municipalities, and social workers The Waiver Check is a solution, developed in co-creation by Involon and Bizzomate, that makes the process of remission simpler and&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-pixabay-158776-1024x684.jpg\" alt=\"The Waiver Check for citizens, municipalities and social workers: a new solution developed in co-creation with Involon\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/how-a-custom-built-digital-shop-floor-optimizes-critical-processes-for-a-leading-airline\/\" class=\"slide__small slide__blogOther\">\n <div class=\"slide__wrapper\">\n   <div class=\"slide__icon slide__icon--use-case\">\n   <\/div>\n  <div class=\"slide__label\">\n   Use Case\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    How a custom-built digital shop floor optimises critical processes for a leading airline\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20231026_LEF_Bizzomate_MartijnvanLeeuwen-1-1024x682.jpg\" alt=\"How a custom-built digital shop floor optimises critical processes for a leading airline\">\n <\/div>\n<\/a>\n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/ai-from-idea-to-execution\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    AI: from idea to execution\n   <\/h3>\n   <p class=\"slide__text\">\n   A smart solution for citizens, municipalities, and social workers Ciphix uses a wide range of technologies: Robotic Process Automation, Low-Code, iPaaS and&#8230; Artificial Intelligence (AI). And for good reason. Choosing&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/DSC01015-682x1024.jpg\" alt=\"AI: from idea to execution\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  <a href=\"https:\/\/www.linkedin.com\/company\/ciphix\/\" target=\"_blank\" class=\"slide__small slide__linkedin\" rel=\"noopener\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--blue slide__icon--linkedIn\">\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Follow us on LinkedIn!\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"\/wp-content\/uploads\/plaat_medewerkers_default-scaled.webp\" alt=\"\" role=\"img\">\n <\/div>\n<\/a>\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/top-5-common-pitfalls-that-slow-down-your-rpa-journey\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Top 5 common pitfalls that slow down your RPA journey\n   <\/h3>\n   <p class=\"slide__text\">\n   Why RPA Projects Fail (And How to Avoid It) There is a reason why Robotic Process Automation (RPA) has become so popular in the business world. According to a recent&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-sevenstormphotography-443383-1024x768.jpg\" alt=\"Top 5 common pitfalls that slow down your RPA journey\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/in-little-time-you-can-mean-a-lot-to-others\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    &#8220;In little time you can mean a lot to others&#8221;\n   <\/h3>\n   <p class=\"slide__text\">\n   CSR: In Our DNA Since Day One CSR has been part of Ciphix&#8217;s DNA since the company was founded. When Marc started the company twelve years ago, he made sure&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/MVO-Nationale-natuurwerkdag-1024x769.jpeg\" alt=\"&#8220;In little time you can mean a lot to others&#8221;\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  <\/div>\n  \n  \n  <div class=\"slide__gridWrapper\">\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/hyperautomation-is-all-about-maximizing-business-value-with-technology\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Hyperautomation is all about maximizing business value with technology\n   <\/h3>\n   <p class=\"slide__text\">\n   Hyperautomation: It&#8217;s Not Just About Technology Many companies still think that hyperautomation is simply about using technology. This is a misconception, because hyperautomation should be about maximising business value through&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/20240918_121016357_iOS-1024x768.jpg\" alt=\"Hyperautomation is all about maximizing business value with technology\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/smart-automation-in-a-complex-industry-how-to-make-ship-management-and-maintenance-more-efficient-with-low-code\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Smart automation in a complex industry: how to make ship management and maintenance more efficient with low-code\n   <\/h3>\n   <p class=\"slide__text\">\n   Smart Maritime: How Low-Code is Transforming the Shipping Industry The maritime industry is moving full steam ahead towards smart maritime\u2014leveraging technology to make shipping smarter, safer, and more sustainable. The&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/Web-header-Corporate-B_1-1024x576.jpg\" alt=\"Smart automation in a complex industry: how to make ship management and maintenance more efficient with low-code\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/from-traditional-shipbuilding-to-smart-maritime-the-role-of-low-code-as-a-game-changer-in-the-maritime-manufacturing-industry\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     Blog\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    From traditional shipbuilding to smart maritime: the role of low-code as a game changer in the maritime manufacturing industry\n   <\/h3>\n   <p class=\"slide__text\">\n   The maritime manufacturing industry in the Netherlands is under great pressure. Although as a water-rich country we are traditionally strong in shipbuilding, we are increasingly being overtaken by increasing competition&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/pexels-ranjith-ar-6835-40642-1024x678.jpg\" alt=\"From traditional shipbuilding to smart maritime: the role of low-code as a game changer in the maritime manufacturing industry\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  \n  <a href=\"https:\/\/www.linkedin.com\/company\/ciphix\/\" target=\"_blank\" class=\"slide__small slide__linkedin\" rel=\"noopener\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__icon slide__icon--blue slide__icon--linkedIn\">\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Follow us on LinkedIn!\n   <\/h3>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"\/wp-content\/uploads\/plaat_medewerkers_default-scaled.webp\" alt=\"\" role=\"img\">\n <\/div>\n<\/a>\n  \n  \n   \t<a href=\"https:\/\/case-ciphix.mpbr.dev\/en\/lack-of-cooperation-between-it-and-business-biggest-challenge-in-hyperautomation-projects\/\" class=\"slide__small slide__blogNews\">\n <div class=\"slide__wrapper\">\n  <div class=\"slide__label\">\n   <p>\n     News\n   <\/p>\n  <\/div>\n  <div class=\"slide__content\">\n   <h3 class=\"slide__title\">\n    Lack of cooperation between IT and business biggest challenge in hyperautomation projects\n   <\/h3>\n   <p class=\"slide__text\">\n   Almost three-quarters of Dutch companies (72%) see a lack of cooperation between business and IT as the biggest challenge when implementing hyperautomation technology. This is according to a survey by&#8230;\n   <\/p>\n  <\/div>\n <\/div>\n <div class=\"slide__background\">\n  <img decoding=\"async\" src=\"https:\/\/case-ciphix.mpbr.dev\/wp-content\/uploads\/bizzomate-stills_2_1.76.1-1024x576.png\" alt=\"Lack of cooperation between IT and business biggest challenge in hyperautomation projects\">\n <\/div>\n<\/a>\n  \n  \n\n\n\n\n\n  \n  <\/div>\n \n \n<\/div>\n\n\n<\/div>\n\n\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_image=&#8221;5782&#8243; bg_position=&#8221;center center&#8221; background_image_loading=&#8221;default&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;200&#8243; bottom_padding=&#8221;50&#8243; top_padding_tablet=&#8221;140&#8243; bottom_margin=&#8221;100&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;hero__metVideo&#8221; enable_gradient=&#8221;true&#8221; color_overlay=&#8221;rgba(255,255,255,0.01)&#8221; color_overlay_2=&#8221;#2d3668&#8243; overlay_strength=&#8221;0.8&#8243; gradient_direction=&#8221;left_t_to_right_b&#8221;&#8230;<\/p>\n","protected":false},"featured_media":10742,"template":"","categories":[41],"dienstpilaar":[37],"class_list":{"0":"post-10741","1":"case","2":"type-case","3":"status-publish","4":"has-post-thumbnail","6":"category-cases","7":"dienstpilaar-services"},"_links":{"self":[{"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/case\/10741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/case"}],"about":[{"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/types\/case"}],"version-history":[{"count":0,"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/case\/10741\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/media\/10742"}],"wp:attachment":[{"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/media?parent=10741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/categories?post=10741"},{"taxonomy":"dienstpilaar","embeddable":true,"href":"https:\/\/case-ciphix.mpbr.dev\/en\/wp-json\/wp\/v2\/dienstpilaar?post=10741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}